TERMS AND CONDITIONS/h1>
GENERAL CONDITIONS OF SALE
OBJECT OF THE CONTRACT
The purpose of these Conditions is to regulate the access and acquisition regime of the products provided by Adegas Terrae S.L. to the user through its website, constituting the legal framework that develops the contractual relationship. The products and contents will be those that are available to the User on the following Web page owned by Adegas Terrae S.L.
Adegas Terrae S.L.,
C/ Aragon 149 1A Vigo Pontevedra C.P. 36206
Phone: 986 499 750
ACCEPTANCE AND AVAILABILITY
These Conditions regulate the legal relationship derived from the contracting processes formalized by the Users through the Adegas Terrae S.L. Users expressly accept full and unreserved adherence to these stipulations, in the version published by Adegas Terrae S.L. at the time the User contracts the product and / or content in which he is interested. Therefore, the User agrees to read the contracting conditions carefully, each time he proceeds to contract a product, since they have been subject to modification since the last time he accessed.
By accepting these General Contract Conditions, the User declares:
- That is a person with ability to hire.
- That you have read and accept these general contracting conditions.
The User will always and in any case, prior to the start of the product contracting procedure, to the contracting conditions, which may be stored and / or reproduced on a durable medium.
MODIFICATION OF THE CONTRACTING CONDITIONS
Adegas Terrae S.L. may modify these stipulations provided there is sufficient cause or reason for it. It is understood that there is a sufficient cause or reason for the modification, with an enunciative and non-limiting nature, when the purpose is to:
Expand the range or number of products that are made available to Users or improve existing ones.
Modify, replace or update the prices of the products offered through the website.
The prices and rates applicable to the contracting by the user of the services will be those that appear on the Web page owned by Adegas Terrae S.L. https://adegasterrae.com, at the moment in which the user accesses the specific service, and proceeds to start the contracting process.
Adegas Terrae S.L. reserves the right to modify the prices of the products published on the aforementioned website, when it deems it convenient and making it visible on the website.
The price of the products that appear on the Web includes the corresponding Value Added Tax (VAT) depending on the product.
- Delivery area
Adegas Terrae S.L. delivers products and services in the Iberian Peninsula, the Balearic Islands and the Canary Islands.
At the moment, Adegas Terrae S.L., does not make international shipments of the products or to Ceuta and Melilla.
- Shipping costs
Shipping costs for the Iberian Peninsula will appear on the screen at the time of purchase.
For shipments to the Balearic and Canary Islands, check the shipping costs by sending an email to the address email@example.com or by phone 986499750.
The rates detailed in this section include, in addition to the transport of the ordered products, their packaging in boxes specially designed to transport bottles, insurance against loss or breakage.
- 1.Credit Cards
○ AMERICAN EXPRESS
The charge will be made on-line, that is, in real time, through the virtual POS (Point of Sale Terminal), once it has been verified that the data communicated is correct.
TERMS OF SALE
The prices and texts published on the page https://adegasterrae.com are subject to variations without prior notice, including technical specifications
The User will be guided in the procedure that must be followed for the conclusion of the contract, as well as for the identification and correction of the data that has been provided for the conclusion of the contract through the forms created for this purpose.
The User accepts these General Conditions of Sale, which will remain accessible from the Web page.
The offers will be valid for the period specified in each case on the website.
The User may consult the essential characteristics of each product through its description on the Web page.
LSSI NOTICE AND PROTECTION OF PERSONAL DATA
In compliance with Law 34/2002, of July 11, on services of the information society and electronic commerce, article 10, and the General Regulations for the Protection of Personal Data, the following general information is disclosed and It is informed:
We inform you that in the event that you do not wish to continue receiving the communications and information that you have been receiving through this electronic communication system, you indicate it with an email to firstname.lastname@example.org in this way your personal data will be removed from our database. Your request will be activated within 10 days of its shipment. In the event that we do not receive an express reply from you, we will understand that you accept and authorize our company to continue making the aforementioned communications. This message is addressed exclusively to its recipient and may contain privileged or confidential information. If you are not the intended recipient, you are notified that unauthorized use, disclosure and / or copying is prohibited under current legislation.
In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / EC (General Data Protection Regulation) is repealed, we indicate that the personal data that you provide us voluntarily, by any of our information collection means, will be incorporated into automated treatments of personal data.
Said treatments have as their sole purpose the professional management (1) by Adegas Terrae S.L. , who is responsible for the treatment. The data contained in them will be treated confidentially. Adegas Terrae S.L. It fully complies with current legislation on the protection of personal data, and with the confidentiality commitments of its activity.
Adegas Terrae S.L. has adopted the necessary technical measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, treatment or unauthorized access.
To carry out the aforementioned management, it may be necessary for the data to be transferred to treatment managers, collaborating companies and public administrations.
You are informed of the possibility of sending you information about activities and services of interest to which you give your consent, and which, by any means, could be carried out by collaborating entities of the data controller and the data controller himself. This authorization becomes effective retroactively to any data processing already done by the owner of the treatment, as long as the purpose was as indicated above. It is also effective for any other treatment necessary for the provision of recently or newly hired services.
So that the information contained in our treatments is always up-to-date and does not contain errors, we ask our clients and users to notify us, as soon as possible, of the modifications and rectifications of their personal data. If you wish to exercise the right of access, rectification, opposition or deletion, write a letter (attached a photocopy of the DNI) to:
Adegas Terrae S.L., C/ Aragon 149 1A Vigo Pontevedra C.P. 36206
Phone: 986 499 750
RIGHTS AND OBLIGATIONS OF THE PARTIES
- Obligations of Adegas Terrae S.L.
Adegas Terrae S.L. undertakes to comply with the following contractual obligations derived from the commercial relationship with the User as a result of contracting the services by the same:
Provide the User with the maximum guarantees, the service requested by him in accordance with the provisions of the contracting conditions, without lacking in good contractual faith.
Expressly inform the User of the existence of these conditions prior to the start of the contracting procedure.
Inform the User prior to contracting and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the services requested, such as their price and the applicable taxes.
Make available to the User a copy of the text of the general conditions.
- Obligations of the User
For his part, the User agrees to:
Carry out full compliance with the provisions of these conditions of the services provided by Adegas Terrae S.L.
CComplete the registration forms prior to the start of the contracting procedure with accurate and current information.
Provide, correctly, the bank details requested by Adegas Terrae S.L.
Pay the price of the products purchased, without filing a claim exempting you from this obligation.
- User rights:
All information provided to the client will be binding on the offeror under the terms established by current legislation.
Every user has the right that the goods they acquire are of the category and legal requirements contracted or of that quality that is in direct proportion to the category of the establishment.
It is the customer’s obligation to check the merchandise that is delivered.
The risk of loss or damage to the merchandise passes to the customer from the moment it is delivered to the customer’s home.
The delivery of the order will take place within a maximum period of 7 working days from the placing of the order.
In the event of force majeure that prevents or delays the delivery of the product and / or service, the User will be informed with the proposal of a new delivery date for the Product without any liability arising for Adegas Terrae SL. As cases of force majeure Anyone who prevents the delivery of the order through no fault of any of the parties must be understood, by way of example but not limited to strikes, war, flood or other natural catastrophe, lack or inability to supply materials.
Deliveries will be made to the address provided by the User. No deliveries are made to PO boxes.
All deliveries must be signed upon receipt. Once the merchandise has been signed, it is the responsibility of the User.
To avoid incidents in the delivery, it is essential to correctly fill in the corresponding form, and it is mandatory to fill in the box related to the telephone and contact email.
Cancellation of orders
The User may cancel without any charge and without providing any reason, the order of any product, as long as it has not been sent. Cancellation will be made by communicating it in writing to the email address email@example.com
1. RIGHT OF WITHDRAWAL
The customer will have a maximum of 15 calendar days from receipt of the order to process their return, in accordance with applicable legislation. Once these 15 days have passed, Adegas Terrae S.L. will not accept said return.
To process a return, the user must contact Adegas Terrae S.L. By sending an email to the address firstname.lastname@example.org or by phone 986499750, from where the necessary steps will be taken, under the following conditions:
- The product must be returned in its original packaging and condition, including proof of purchase and the product delivery note, as well as the reason for the return.
- The return must be sent to Adegas Terrae S.L., C / Aragon 149 1A Vigo Pontevedra C.P. 36206; Telephone: 986 499 750; Email: email@example.com. Shipping costs will be borne by the customer.
2. LAW OF DEFECTIVE PRODUCTSS
If the wine is not in optimal condition and / or has a defect, it may be returned within a maximum period of 15 calendar days from receipt of the order, proceeding to its replacement. The user will have the right to claim, and have it delivered, an equal product, in perfect condition. In the event that the product is not available, the company will proceed to reimburse the amount that the customer has paid, including shipping costs, according to the payment method used in the purchase.
In the specific case of defective products, or that do not match the order placed by the customer, the customer will not have to face the costs of returning said products.
Adegas Terrae S.L. It is not liable under any circumstances for damages caused by misuse of the goods.
Provided that the user has adjusted to the aforementioned conditions, Adegas Terrae S.L. will proceed to refund the price paid by it corresponding to the returned products. In case of return due to withdrawal, Adegas Terrae S.L. you will not bear the return costs.
In case of not complying with the requirements included in these General Conditions, the user will not have the right to a refund of any amount.
If it is a partial return, the user will be reimbursed the corresponding amount for the returned products.
Adegas Terrae S.L. will proceed to return the order using the same payment method used by the user for the purchase, within a period of 30 days from the collection of the product and after the pertinent verification of the status of said product.